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 July 1, 1999

RE/MAX’S Dolan does homework, gives the people want they want

BOULDER — Occasionally Patrick Dolan hears comments from first-time home buyers to the effect that they are surprised he is helping them when there’s bigger fish to fry.

That’s completely unfounded because the guy who sold in excess of $30 million worth of homes last year just recently helped a woman acquire a $116,000 condominium in Longmont.

“Nice little lady,” he says. “That’s what she could afford.”

Dolan grabbed the No. 1 spot this year in The Business Report’s residential “Heavy Hitter” ranking in the category of individuals without licensed brokers working as assistants.

From his office at RE/MAX of Boulder Inc., Dolan sold 72 homes in 1998 for a total sales volume of more than $30 million.

He ranked No. 4 last year in a combined ranking of individuals and teams with 69 homes sales in 1997 and a total sales volume of more than $17.2 million.

Consider that Dolan says he closed “one or two deals” his first year as a Realtor. He says his career was a gradual climb over the last 14 years, that it takes time to establish a clientele and that he is lucky to have grown up in Boulder because most his business is generated from repeat clients or referrals here and countywide.

The secret to his success, he says, is that he works directly with buyers and sellers.

That means 60- to 70-hour workweeks.

About two-thirds of his business is resales, and the balance is new homes sales.

He is the listing agent on new construction projects such as Four Mile Creek in North Boulder, Quiet Retreat in Niwot and Southern Exposure in unincorporated Boulder County.

“We chose him because he actually brought a client out to us once at a project we were doing in Gunbarrel,” says Dennis Hudson, co-developer in Four Mile Creek. “I met him there, and we liked working with him on that deal.”

Hudson has known Dolan for four years — professionally and on the golf course, where they have played charity events together. He says Dolan is “right up-front” and that buyers appreciate that.

Says Hudson: “He listens well. He really tunes into what the buyer wants, and then, at the same time, he knows what he has to offer. He does his homework on that end of it. He is really easy to talk to. People don’t think he is high pressure.”

Dolan’s administrative assistant, Karolyn Merrill, who handles advertising, contract follow-up and the like, has similar praise.

“He’s great to work for,” she said. “He’s just a very brilliant businessman, so you always look up to him.”

Merrill said she is always learning from Dolan, and that he is well respected by clients, hence almost 100 percent of his business is repeat customers and referrals.

He works hard, but he works smart, she said, and he has such a knack for the business that even with the long work weeks he has a life outside RE/MAX with his wife and kids.

Dolan said he likes to think he works smart, but that he is not the kind to attend seminars on how to build more efficient systems. He simply tries to be as effective as possible marketing homes — as opposed to himself — and in doing a good job for his clients by putting their interests first.

“I don’t think I sell,” he says. “I think I educate, and people make their choices.”

What he likes the least about the business is that in a very active market such as today’s a buyer needs to make a quick decision or a house will be gone. And he says indeed he’s not “a high pressure guy.”

“The satisfaction people get from making a house a home” is what he appreciates the most. Says Dolan: “That tells me I’ve done a good job.”

BOULDER — Occasionally Patrick Dolan hears comments from first-time home buyers to the effect that they are surprised he is helping them when there’s bigger fish to fry.

That’s completely unfounded because the guy who sold in excess of $30 million worth of homes last year just recently helped a woman acquire a $116,000 condominium in Longmont.

“Nice little lady,” he says. “That’s what she could afford.”

Dolan grabbed the No. 1 spot this year in The Business Report’s residential “Heavy Hitter” ranking in the category of individuals…

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